SHISEIDO+ REWARDS

Curated to elevate your daily regime and amplify your true beauty. Experience it for yourself. Claim your reward here.

Get Started In 4 Simple Steps
Connect
Make any purchase to become a member
Collect
Earn 1 point for every dollar spent
Claim
Redeem specially curated products all year round
Celebrate
Become a Camellia member to unlock exclusive benefits

Key Privileges You Will Enjoy

SHISEIDO+ INSIDER

With any purchase

SHISEIDO+ MEMBER

With any purchase

Camellia Member

Accumulate at least 2,000 points over a consecutive 12-month period
Points Awarded

Collect points when you shop, and exchange them for exclusive gifts.

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$1 = 1 Point
$1 = 1 Point
$1 = 1.5 Points
Birthday Bonus Points

Be rewarded with double the points for your first purchase during your birthday month.

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x2
x2
x2
Birthday Makeover for
Members and Plus One

Make a date with a friend for a special birthday makeover.

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Mystery Birthday Gift

Receive a surprise birthday gift, specially curated for you.

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Customised Full Makeover

Glam up for any special occasion, and learn new makeup tips and tricks from our beauty experts.

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Access to Rewards Boutique

Use your points to redeem beauty essentials.

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Early Access to Events & Launches

Be on our VIP list for exciting events and cutting-edge launches

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REWARDS BOUTIQUE

Curated to elevate your daily regime and amplify your true beauty.
Experience it for yourself. Claim your reward here.

Featured Rewards

Shiseido Men Face Cleanser

600 Points
VIEW DETAILS

Clarifying Cleansing Foam

800 Points
VIEW DETAILS

Future Solution LX Total Radiance Loose Powder E

1300 Points
VIEW DETAILS

Benefiance Wrinkle Smoothing Eye Cream

1300 Points
VIEW DETAILS

Treatment Softener

1600 Points
VIEW DETAILS

Benefiance Wrinkle Smoothing Cream Enriched

1700 Points
VIEW DETAILS

Vital Perfection LiftDefine Radiance Serum 40ml

2500 Points
VIEW DETAILS

Future Solution LX Beauty Longevity Collection

3800 Points
VIEW DETAILS
VISIT REWARDS BOUTIQUE

FREQUENTLY ASKED QUESTIONS

Membership
What is the SHISEIDO+ membership portal?
It is a one-stop portal to empower and reward consumers with gifts of beauty and insiders’ access. Members can keep track of their points, use them to redeem products, and sign up for beauty events.
What are the perks of being a SHISEIDO+ member?
  • You will be the first to receive updates on the latest product launches, exclusive promotions, events and workshops.
  • Every purchase will earn you points, which you may use to redeem full-sized beauty essentials. You will enjoy double the points for your first transaction during your birthday month.
  • You will also enjoy expert makeovers and beauty treatments.
What birthday treats do I get to enjoy?
  • You will receive double Shiseido points for your first transaction during your birthday month. This cannot be used in conjunction with other promotions.
  • You will also enjoy a complimentary makeover for yourself and a friend (by appointment only).
As a member, am I given priority for Shiseido events and workshops?
You will be the first to receive updates for beauty events and workshops. However, early registration is required for popular events and workshops due to limited capacity.
How do I become a SHISEIDO+ member?
  • Any in-store purchase entitles you to SHISEIDO+ membership for life. You will also instantly receive points upon your first in-store purchase.
  • Purchases made online (except Shiseido E-Boutique), at Sephora (stores and online) and duty-free shops are not eligible for membership, point accumulation and redemption.
How do I upgrade to Camellia status?
  • You may upgrade to Camellia membership with the accumulation of at least 2,000 points.
  • Purchases made at online (except Shiseido E-Boutique), Sephora (stores and online) and duty-free shops are not eligible for point accumulation and redemption.
How do I retain my membership status?
  • SHISEIDO+ is a lifetime membership.
  • For Camellia Members, accumulate at least 2,000 points over a consecutive 12-month period from the date of your last upgrade to Camellia status for auto-renewal of your membership status.
How do I update my contact details?
Kindly update your personal details here. Alternatively, you may email us at members@shiseido.com.sg with your updated contact details.


Shiseido Points
How do I earn and accumulate points?
  • Points are awarded with every purchase at any Shiseido counter.
  • SHISEIDO+ members will earn 1 point with every $1 spent. Camellia Members will earn 1.5 points with every $1 spent.
  • Purchases made at online (except Shiseido E-Boutique), Sephora (stores and online) and duty-free shops are not eligible for point accumulation and redemption.
What can I do with my points?
Points can be exchanged for products at our Rewards Boutique. They are non-transferable and are not exchangeable for cash.
How do I check my point balance?
You may view your point balance when you have logged in. You can also visit any Shiseido counter and check with our Beauty Consultants.
When will my points expire?
Points will expire after one calendar year (365 days) from your transaction date. Unfortunately, the extension of points validity is strictly not allowed.


Product Redemption
How do I redeem products?
Log into your account to view the Rewards Boutique. You may redeem your desired products based on your redeemable points.
Can I redeem products via the phone, email or over the counter?
Kindly note that redemptions may only be made via this membership portal.
What products can I redeem with my points?
Rewards Boutique products are specially curated each season and may vary from time to time. Products are available on a first come, first served basis. No reservations are allowed.
Can I amend or cancel my redemption after I have submitted them?
Once redemptions are confirmed, no change is allowed. All product redemptions via our online membership portal are final.
Will out-of-stock products be restocked and how long do I have to wait for restocks?
Out-of-stock products may or may not be restocked. If out-of-stock products are restocked, they will be uploaded directly onto the Rewards Boutique.
I submitted my redemption successfully but was later informed that the product I selected is out of stock. What should I do?
Only available products will be displayed in the Rewards Boutique. In the event the items you redeemed went out-of-stock due to a time lapse, a Shiseido representative will get in contact with you to resolve this.
What is the exchange policy for redeemed products?
Exchange is strictly not allowed. We strongly encourage you to check with your beauty consultants before placing your redemption order online.


Product Collection
How do I collect redeemed products?
  • Once your redemption is submitted, you will be able to view your rewards at “View Your Vouchers”. You may head down to your preferred Shiseido counter to collect your products. It is advised to check for product availability through Shiseido’s WhatsApp Concierge here to avoid a disappointed trip.
  • Shiseido reserves the right to replace any products with that of an equivalent value or a similar item.
Will I be able to collect from any Shiseido counter?
You may collect products from any Shiseido counter. It is advised to check for product availability through Shiseido’s WhatsApp Concierge here to avoid a disappointed trip.
What should I do if I develop an allergic reaction to a product after using it?
Reach out to us at members@shiseido.com.sg or speak to your beauty consultants and we will advise you accordingly.